MySAPS USSD Code (*134*10111#): How to Access SAPS Services on Any Mobile Phone
Quick Answer
The official MySAPS USSD code is *134*10111#. Provided by the South African Police Service (SAPS), this USSD string allows any mobile user in South Africa to anonymously submit crime tip-offs, locate local police stations, and check case/tip-off statuses directly from their handset. Unlike the smartphone application, the USSD service requires no internet data, no smartphone, and no airtime balance, making police reporting accessible on basic feature phones (basic handsets) across all major South African mobile networks.
What is the MySAPS USSD Service?
The MySAPS USSD menu is a text-based, real-time communications channel developed by the South African Police Service in partnership with the State Information Technology Agency (SITA). It bridges the digital divide by extending critical crime-reporting capabilities to citizens who do not own a smartphone or lack access to mobile data.
By simply dialing *134*10111#, users enter an interactive text menu that communicates directly with the national SAPS Crime Stop Call Centre.
How to Use the MySAPS USSD Code
Accessing SAPS services via USSD is straightforward and takes only a few seconds.
1.Dial the Code:Works on all network providers.
Open your phone dialer and key in *134*10111#, then press the call button.
2.Select Service Option:
Choose from the main menu options by typing the corresponding number:
- 1: Report a Crime Tip-Off
- 2: Find Nearest Police Station
- 3: Update or Follow Up on an Existing Tip-Off
3.Choose Anonymity Preference:
Select whether you wish to remain Anonymous or allow SAPS to Communicate with you for additional details.
4.Submit Details & Save Reference Number:
Type in brief details about the crime, suspect, or location when prompted. Once submitted, write down your unique reference code (e.g., REF00XXX/2026) for future follow-ups.
Key Features Offered via USSD
1. Anonymous Crime Tip-Offs
You can submit actionable intelligence regarding criminal activities, suspect locations, drug syndicates, illegal firearms, or stolen goods. When choosing to remain anonymous, no personal profile or caller identity is sent to the Crime Stop Call Centre.
2. SAPS Station Finder
If you need contact details or addresses for police stations, the USSD directory allows you to browse police station listings alphabetically by province or area to obtain landline numbers and location info.
3. Tip-Off Tracking & Updates
Every submitted tip-off generates an automated reference number. You can re-dial *134*10111# at any time, input your reference number, and upload additional facts or updates to help ongoing investigations.
MySAPS USSD vs. MySAPS Smartphone App
While both channels submit tip-offs directly to the national Crime Stop Call Centre, they differ in technical capabilities:
| Feature / Capability | MySAPS USSD (*134*10111#) | MySAPS Smartphone App |
| Phone Requirement | Any phone (Feature / Smart) | Smartphone (Android / iOS) |
| Internet / Data Needed | No | Yes (Data or Wi-Fi) |
| Airtime Required | Zero-rated / Free | Free app (uses small data) |
| Anonymous Reporting | Supported | Supported |
| Photo / Video Uploads | Not Supported | Supported |
| Voice Note Uploads | Not Supported | Supported |
| Automatic GPS Location | Manual search | Supported via GPS |
Safety and Anonymity Guidelines
- Immediate Emergencies: The USSD code is designed for crime tip-offs and information, not active life-threatening emergencies. If a crime is happening right now or you require an immediate police dispatch, call 10111 directly.
- Privacy: If you choose the “Anonymous” option, your cellphone number is masked from investigating officers and call center agents.
- Confidentiality: All tip-offs are received centrally by the Crime Stop Call Centre, where information is vetted before being assigned to specialized investigative units.
Frequently Asked Questions
1. What is the official USSD code for MySAPS?
The official USSD string code for MySAPS is *134*10111#.
2. Do I need mobile data or airtime to dial *134*10111#?
No. The USSD service is zero-rated and accessible even when you have no airtime balance or mobile data.
3. Is submitting a tip-off via USSD completely anonymous?
Yes, provided you select the Anonymous option when prompted in the USSD menu. Selecting this ensures your mobile number and personal details are omitted from the submission.
4. What is the difference between dialing 10111 and using *134*10111#?
Dialing 10111 connects you directly to an emergency dispatch operator for immediate police response. Dialing *134*10111# opens a text-based menu for non-emergency crime tip-offs, police station searches, and case updates.
5. Can I attach photos or documents when reporting via USSD?
No. Standard USSD protocol only supports text entry. If you need to attach media like photos, video clips, or audio notes, you must use the downloadable MySAPS mobile application.
6. How do I follow up on a tip-off submitted through USSD?
Re-dial *134*10111#, navigate to the tip-off update option, and enter the unique reference number provided during your initial submission. Alternatively, you can call the Crime Stop Call Centre on 08600 10111 and quote your reference number.
7. Does the USSD code work on all South African cellular networks?
Yes. The string *134*10111# functions seamlessly across all national telecommunication service providers in South Africa, including Vodacom, MTN, Cell C, and Telkom.