Emergency Warning: If you are in immediate danger or a crime is currently in progress, do not wait to complete paperwork. Call 10111 immediately or go to your nearest police station

 for immediate police dispatch.

Direct Answer: How to Report This Crime or Open a Case

Giving a police statement South Africa is the official written account of an incident that you provide to the South African Police Service (SAPS) under oath or solemn affirmation. To open a formal criminal case docket or lodge a sworn statement, you must visit a police station in person, or have a police official take down your statement at the scene of an emergency.

To open a case at SAPS

, report to the Community Service Centre (CSC) at the station. An officer will record your written statement, read it back to you to verify every detail, and ask you to sign it under oath. Once your statement is logged, SAPS generates an official Crime Administration System (CAS) number, which serves as your master case reference for detective updates and insurance claims.

Reviewing our detailed overview on How to Report a Crime in South Africa

 will help ensure your statement is legally sound, clear, and accurate from the start.

When to Call 10111 vs Visit a Police Station

Knowing whether to phone 10111 or travel to a station depends on the urgency of your situation. Using the correct contact method ensures rapid emergency deployment while keeping station resources clear for administrative filings.

For a full breakdown of when to request active police response versus walking into a branch, read our decision guide on whether to Call 10111 or Go to Police Station

. You can also save our list of essential emergency police numbers

 for quick reference.

What Information and Documents to Prepare

Preparing your key details beforehand makes learning how to give a police statement faster, easier, and far less stressful during a difficult moment.

Requirements

To complete a police statement in South Africa, you must be capable of providing a factual, clear, and chronological account of the incident. Because a police statement is a sworn document, accuracy and honesty are essential.

Documents or details to prepare

Important Note: While presenting an official ID is standard procedure, SAPS officers cannot refuse to assist you or deny opening a case docket simply because you do not have your physical ID document on hand during an urgent report.

What Happens After You Report the Crime

Once you arrive at the station to lodge your report, the administrative process follows a standardized legal sequence:

  1. Interview & Drafting: A SAPS official in the Community Service Centre listens to your account and transcribes it into an official statement form.
  2. Review & Verification: Read through the written text carefully. Ensure names, times, sequence of events, and property descriptions are entirely accurate before signing.
  3. Sworn Oath & Signature: You will sign the statement in the presence of the officer, affirming under oath that the statement is true.
  4. Docket Registration & CAS Number: The statement is registered in the station logbook and entered into the electronic Crime Administration System to generate your unique CAS number.
  5. Detective Assignment: The case docket is assigned to the station’s detective branch, where a investigating officer is designated to handle the investigation.

CAS Number, Detective Follow-Up and Case Progress

Your CAS number is the primary key to tracking case developments, speaking with assigned investigators, and filing insurance claims.

What is a CAS Number?

A SAPS CAS number is formatted as [Case Number]/[Month]/[Year] (for example, 456/08/2026). It serves as verified legal proof that a crime docket has been officially opened with the South African Police Service.

How Detective Follow-Up Works

If you are currently away from home or near your workplace, consult our guide on Can I Open a Case at Any Police Station

 to understand jurisdiction rules.

Related Police Services and FAQs

Official source to verify

Always verify official police guidelines, station addresses, and statutory requirements directly on South African government portals:

Related police services

FAQs

How do I deal with police statement south africa?

To complete a police statement in South Africa, visit your nearest SAPS station, explain what happened to the officer in the Community Service Centre, carefully verify the drafted statement, sign it under oath, and collect your official CAS reference number.

Is reporting a crime free in South Africa?

Yes. Opening a criminal case docket, providing a police statement, and receiving a CAS number from SAPS is completely free of charge. You should never pay any fee to lodge a complaint or make a sworn affidavit at a police station.

When should I call 10111 instead of visiting a police station?

Call 10111 immediately if a crime is in progress, lives are in danger, or suspects are still at the scene. Visit a police station in person when the immediate danger has passed and you need to formally lodge a case, submit evidence, or certify documents.

What is a SAPS CAS number?

A SAPS CAS number (Crime Administration System number) is a unique reference code issued when a case docket is opened. It includes the case index number, month, and year, and is required for all detective follow-ups and insurance claims.

Quick Action Summary