Direct Answer: Which Number or Contact Route to Use

Yes, SAPS Crime Stop is completely anonymous.

When you share information about illegal activity through Crime Stop, you are not required to give your name, contact details, home address, or any personal identification. Call center agents are trained to record the details of the crime or suspect without recording caller identity.

Depending on your situation, choose the correct contact route:

Situation / NeedCorrect Contact RoutePhone Number / Channel
Active Emergency / Crime in ProgressContact emergency police dispatch immediately for physical response10111 (Landline) or 112 (Mobile)
Anonymous Tip-Off / Criminal InformationReport information about past crimes, wanted suspects, or illegal activity anonymously08600 10111 or MySAPS App
Opening a Case / Docket follow-upReport a non-urgent crime, obtain a CAS number, or certify documentsVisit your local police station
SAPS Service ComplaintsReport poor police service, misconduct, or lack of case updates0800 333 177

Emergency Police Help vs Anonymous Crime Stop Tip-Offs

Understanding the distinction between emergency response and anonymous tip-offs ensures your report is handled by the right division promptly.

Emergency Police Help (10111 & 112)

If a crime is currently happening, a suspect is present, or there is an immediate threat to life or property, do not use Crime Stop.

Anonymous Crime Stop Tip-Offs (08600 10111)

The 08600 10111 Crime Stop Number is dedicated strictly to gathering intelligence on criminal activities, unsolved cases, illegal firearms, drug trade, and wanted fugitives.

How to Find the Nearest Police Station Contact Details

While Crime Stop handles national tip-offs, routine police services—such as opening a criminal docket, filing an affidavit, reporting a lost document, or following up on a case (CAS) number—must be handled through local station channels.

To locate your station:

  1. Identify Your Police Sector: Stations serve specific municipal boundaries and suburbs.
  2. Search the Station Directory: Use our location finder to locate your [nearest police station] address and landline directory.
  3. Verify Operating Hours: Community Service Centres (CSCs) at SAPS stations operate 24 hours a day, 7 days a week for walk-in reporting. Specialized units (e.g., detectives, administration, firearm licensing) operate during standard business hours.

Important Support and Complaint Numbers

Save these key national support numbers for specific reporting requirements:

What to Do Before You Call or Visit

Documents or Details to Prepare

To ensure your tip-off or station report is actionable, organize your information before calling:

Official Source to Verify

PoliceStation.co.za is an independent directory platform designed to help South African citizens find contact information and safety guidance. We are not affiliated with SAPS. For direct official services, official media releases, or online portals, visit the official South African Police Service website at saps.gov.za.

Related Contact Pages and FAQs

FAQs

What is the right number for is crime stop anonymous?

The official number to report anonymous tips to SAPS Crime Stop is 08600 10111. You can also submit anonymous tip-offs digitally using the official MySAPS mobile application.

When should I call 10111?

Call 10111 when there is an immediate emergency, a crime in progress, an active burglary, or a threat to personal safety that requires immediate police presence at your location.

What is Crime Stop used for?

Crime Stop is used to collect confidential intelligence on ongoing criminal networks, drug dealing, illegal weapons, stolen goods, corruption, and the whereabouts of wanted suspects or missing persons.

Can I report anonymously?

Yes, you can report information anonymously through the Crime Stop toll-free line (08600 10111) or the MySAPS app. You will not be asked for your name, address, or phone number.